Customer Data Analyst

LandOLakesInc Land O'Lakes Inc.

Feeding Human Progress

Land O’Lakes, Inc. is a national, farmer-owned food and agricultural cooperative with annual sales of more than $14 billion. The nation’s second-largest cooperative and number 210 on the Fortune 500, Land O’Lakes does business in all 50 states and more than 60 countries. It is a leading marketer of a full line of dairy-based consumer, foodservice and food ingredient products across the United States; serves its international customers with a variety of food and animal feed ingredients; and provides farmers and ranchers with an extensive line of agricultural supplies (feed, seed, and crop protection products and services) under the operations of WinField United and Purina Animal Nutrition. Land O’Lakes also provides agricultural assistance and technical training in more than 25 developing nations.

Job Description and Qualifications

The Customer Data Analyst partners with Corporate Marketing and Purina Marketing teams to organize data for sales and marketing operations. The Customer Data Analyst will be an integral part of the Corporate Marketing team to identify business needs, manage data needs, and implement solutions in support of customer engagement.

They will also work closely and collaboratively with sales operations, email marketers, resources, and IT resources. The ideal candidate will be passionate about data and technology; excited to utilize technology to solve complex business problems to drive our organization forward.

Position Objectives:
Providing support for Marketing and Sales efforts by extracting requested data and providing analysis work when required

Become the super user for specific customer functionality (i.e. customer locations, customer segmentation)

Establishing, monitoring and assessing customer data policies and practices in accordance with agreed upon data objectives

Identifying and managing data cleanup projects to improve data accuracy data segmentation and report building

Marketing Cloud attributes and list building

Testing and troubleshooting existing and new functionality inside Marketing Cloud, Sales Cloud, Pardot, and Digigraph

Competencies-Skills (Preferred):
Bachelor’s Degree or equivalent work experience in Data Management

Experience with defining, writing, and implementing business processes and data standards

Strong understanding of how data is used for reporting and transactional activities

Ability to work with and influence others

Knowledge of different types of Data Warehouse and Business Intelligence solutions

Ability to work independently and work on multiple task assignments

Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)

Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

Strong analytical abilities with experience extracting data and developing reports in various environments ( platform tools, SQL databases, etc)

Familiarity with CRM systems and concepts

Experience with SQL to pull and compare data between applications

EOE M/F/Vets/Disabled. Land O’Lakes, Inc. enforces a policy of maintaining a drug-free workforce, including pre-employment substance abuse testing.

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