Workforce Analytics Partner

UnitedHealthcare

Position Description

No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. The rewards for performance are significant. You’ll help improve the health of millions. And you’ll do your life’s best work.(sm)

The primary function of a Workforce Analytics Partner is to support Human Capital Partner’s (generalists) and Business Leader’s mission to generate business results through workforce data and insights. You will act as a strategic thought-partner as you consult with Human Capital Leaders to identify and drive maximum business impact. To accomplish this, you will utilize data analysis methodologies, tools, and approaches to provide insights into human behavior, translate business objectives and challenges into analytics priorities, and communicate talent analytics findings to influence and inform business decisions—all while effectively navigating a highly ambiguous environment.

You will report to the Director of Talent Analytics & Consulting and be an integral part of the UHC and enterprise Talent Analytics & Reporting Teams. Typical projects will include identifying workforce trends and issues, discovering the drivers of workforce engagement and productivity, and assessing the effectiveness of various talent initiatives together with centers of excellence partners.

Primary Responsibilities

Consultation:

  • Collaborate and lead discussions with Human Capital Partners and Business Leaders to identify workforce business priorities and communicate their connection to Human Capital Analytics strategies
  • Act as an Subject Matter Expert on the latest approaches to Human Capital Analytics to drive creative and innovative solutions to workforce questions or issues
  • Provide and reinforce high-level analytics education for Human Capital Partners to enable and elevate their ability to navigate data metrics and analyses

Analysis:

  • Formulate the right questions in order to develop the best approach for data analyses and decision support
  • Develop hypotheses, document assumptions, and analyze results as they relate to key business imperatives
  • Work with reporting team to identify data needs, sources, and structures to support client issues problem solving
  • Analyze/interpret the results of analyses and develop appropriate conclusions and recommendations

Relationship Management:

  • Serve as the primary liaison for the Employer & Individual Senior Human Capital Partner to identify business-critical analysis projects, and responsible for tactics to drive self-service adoption
  • Proactively deliver monthly and quarterly educational sessions to human capital partners
  • Collaborate closely with aligned Reporting Analyst (and the greater Human Capital Analytics Community of Practice) to serve the human capital community, share methodologies, tools, and practices

Communications:

  • Compile, disseminate and deliver research presentations regarding results of data analysis
  • Communicate technical information effectively to both technical and non-technical audiences (e.g., understand audience needs, translate data into readily-understood terms)
  • Facilitate communication and provide guidance to business units and senior management regarding findings and
  • recommendations

Program/Project Management:

  • Develop business requirements and suggest deliverables (e.g., goals, scope, roles, timelines, and expected outcomes) related to analytics projects
  • Establish and successfully execute engagements against SLA’s, Project deadlines and KPIs
  • Establish management processes and monitoring methods to ensure ongoing success and planned delivery of services

Education & Ongoing Learning:

  • Stay abreast of industry trends and best practices regarding human capital analytics
  • Foster culture of analytics within the Human Capital community through education & training

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Strong consulting / client-facing / client-management experience
  • 3+ years of experience using conceptual data analytics to formulate hypothesis, determine assumptions to test, and interpret data. Includes experience with data analysis and acumen around identifying trends, anomalies, and data points requiring additional investigation
  • 2+ years using business intelligence or reporting tools such as Tableau or Domo (Domo preferred)
  • Experience gathering business requirements from a variety of stakeholders
  • Experience communicating with multiple stakeholders and through cross matrixed organization
  • Excel – strong intermediate skills (e.g. importing data, creating pivot tables, data validation, using IF statements, v-lookups, etc.)
  • Experience effectively integrating and manipulating large amounts of data
  • Basic understanding of statistical methodologies and measurements
  • PowerPoint competency – (e.g. create, modify, concise delivery visualization)
  • Willingness to learn new technologies and analytics methodologies
  • Location available: Minnetonka, MN

Preferred Qualifications:

  • Bachelor’s degree or higher
  • Working experience using quantitative / statistical techniques
  • Familiarity with human capital metrics / measures
  • Familiarity with any of the following statistical tools; SAS, R, Minitab and/or SPSS
  • Excel – advanced skills (e.g. automating labor intensive tasks, creating dashboards / complex visuals, modeling, using macros & VBA, etc.)
  • Experience building reporting solutions within business intelligence tools such as Tableau or Domo
  • Understanding of relational database functionality
  • Healthcare industry knowledge

Careers with UnitedHealthcare. Let’s talk about opportunity. Start with a Fortune 6 organization that’s serving more than 85 million people already and building the industry’s singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they’re found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that’s second to none. This is no small opportunity. It’s where you can do your life’s best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

To apply for this job please visit careers.unitedhealthgroup.com.

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